UrbanCph always has a 30-day exchange and return right, valid from the time you have received your goods.

In relation to Christmas 2023, the return deadline will be extended to 10 January 2024.

In relation to the exchange of goods, see more in-depth under 'Return'

Sistie will send your order within 1 - 3 working days* after you have placed the order in our webshop.

We do everything we can to ship the same day if you order before 12. We ship with GLS or dao. We have no influence on your delivery times when you receive the shipment.

* may be extended during SALE, CHRISTMAS and BLACK WEEK

In Denmark, shipping is free with GLS package shop for purchases over DKK 399.

If the purchase is under DKK 399, shipping costs DKK 29.

We can also send your order home to your private address, but in that case you must pay postage. A private shipment with GLS costs DKK 50.00. If you are not at home when GLS arrives, you will have to collect your order from your nearest GLS Parcel Shop.

See more under shipping .

You can pay with

• Dankort
• Visa card
• Eurocard
• Visa electron.
• Mobilepay

You must send the defective item back to us. Fill in the enclosed return slip and send the defective item back in the original box securely wrapped. Upon receipt of the item, we will assess the defect and exchange it for another similar item, if it is still in stock.

We point out that no guarantee is given on sequins, pearls, stones etc. on hair accessories and chunky rings.

See more under trading conditions.

Of course you can.

You can cancel your purchase up to 30 days from receipt. This means that you can send your order back if you have not used it. The order must be sent back in the original box and sent securely wrapped.

Christmas gifts are exchanged until 10 January 2024

See more under Returns

If you have used a discount code, you will only be refunded the amount you paid and not the original price of the product before the discount code was applied.

If you have purchased during a campaign such as 3for2 or a gift set, the entire order must be returned if you want a refund.

• If you return a product in a gift set, you will not be refunded 50% of the amount.

Samie and Sistie2nd:
These pieces of jewelery are made from recycled stainless steel with 18k gold plating
kt. gold and treated with a PVD coating. This coating is extremely durable
and withstands sweat, water, moisture and perfume.

Sistie and Izabel Camille:
This jewelry is made from genuine recycled sterling silver 925 with a
gilding of 18 kt. gold.

When you are not using your jewelry, store it in small plastic bags. Always take
your jewelery off when washing hands, bathing, swimming, sports and cleaning. Sleep
don't wear jewelry and make sure to apply hairspray and creams before you go
your jewelry on.

Real sterling silver
925 and gold-plated sterling silver are metals that must be regularly cleaned to
stay beautiful.
Polish your sterling silver jewelery with a soft cloth or put the jewelery in soapy water. That
It is important that the jewelery dries completely before you put it in an airtight bag.
If your silver jewelry is oxidized, you can remedy this by using
"silver dip," which can be bought in grocery stores.

template = 51
Medium = 53
Large = 55

How to find your ring size:
Ring size guide

We use many materials in our production and distribution, but make an effort to choose the best ones for the environment.

Sistie : jewelry is made from genuine 100% recycled sterling silver 925
Sistie 2ND : jewelery is made from 100% recycled stainless steel
Samie : jewelery is made from 100% recycled stainless steel
Izabel Camille : jewelry is made from genuine 100% recycled sterling silver 925

Boxes and shipping material : These are made by FSC which stands for Forest Stewardship Council and is an international non-profit labeling scheme.

The FSC label is a guarantee for wood and paper that you can buy with a clear conscience. meets the requirements set for the environment and sustainability in the production of the raw materials we use in our production of boxes and packaging. All our jewelery boxes are FSC certified.

When purchasing at sistieshop.dk, your personal information will only be used to complete your order.

We do not pass on your information to other outsiders.

All payments are made with PBS and are SSL secured.

See more under Personal data and Cookie policy

UrbanCph/ Brands

• Sistie
• Sistie2ND
• SAMIE/
• Isabelle Camille

Slotsgade 65 B1
3400 Hillerød
Denmark

Tel: 4826 1650

hello@urbancph.com
Mon - Fri 8:30 - 15:30

CVR: 31373719