Delivery and shipping policy
Delivery and shipping
We endeavor to send your order the same day you order if we receive your order before 12 - otherwise we will send as soon as possible and in any case within 1-3 working days.
On special occasions such as online outlet, Black Friday and Christmas, longer delivery times of up to 5 working days may occur.
If you place a pre-order on an item, the amount will be deducted from your account at the same time as the reservation. The item will be sent to you as soon as possible when it is in stock
If your order is urgent, you are welcome to call our customer service on tel: 4826 1650 to ensure that it is sent the same day.
Delivery options :
GLS Parcel Shop DKK 39 - FREE shipping to the Parcel Shop for purchases over DKK 399.
GLS Private delivery DKK 59
GLS Delivery to business DKK 45
DAO DKK 35
Shipment confirmation and order tracking
You will receive a shipping confirmation via email once your order has shipped with your tracking number(s). The tracking number will be active within 24 hours.
If you do not pick up your parcel at the parcel shop
A parcel that is not picked up in the parcel shop within the time limit costs Sistie DKK 45 in fees for the return shipment.
Therefore, we regard such a return shipment as a regret for the purchase, which is why we deduct a fee of DKK 45 for the return shipping from the parcel shop in question.
BUT, most often packages are sent back because the buyer has not written his phone number. or e-mail address correctly, and therefore have not received a notification from GLS - so remember to check your information when you make an order.
Order cut-off time: (GMT+01.00) Central European Standard Time (Copenhagen)
Injuries
Sistie/Sistie2ND is not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipping company to file a claim.
Please save all packaging materials and damaged items before submitting a claim.
Do you have any questions?
Telephone: +45 48261650
Email: hello@sistie.dk
Address: Slotsgade 65, B1
3400 Hillerød
Denmark
Delivery abroad
* Delivery to Norway; duty and VAT are included in the price
|
Country |
Free delivery |
Price otherwise: |
Transportation |
Transit time (weekdays) |
|
Estonia |
DKK 275 |
GLS |
5 |
|
|
Belgium |
Purchases over DKK 725 |
65 DKK |
GLS |
2-3 |
|
Sweden |
Purchases over DKK 725 |
65 DKK |
GLS |
2-4 |
|
Germany |
Purchases over DKK 725 |
65 DKK |
GLS |
2-3 |
|
Hungary |
DKK 275 |
GLS |
3-4 |
|
|
Finland |
125 DKK |
GLS |
3-5 |
|
|
France |
Purchases over DKK 725 |
DKK 79 |
GLS |
2-3 |
|
Greece |
DKK 465 |
GLS |
5-6 |
|
|
Netherlands |
Purchases over DKK 725 |
65 DKK |
GLS |
2-3 |
|
Italy |
Purchases over DKK 725 |
DKK 75 |
GLS |
3-5 |
|
Luxembourg |
125 DKK |
GLS |
2-3 |
|
|
Norway* |
219 DKK |
UPS home |
||
|
Poland |
Purchases over DKK 725 |
69 DKK |
GLS |
2-3 |
|
Portugal |
355 DKK |
GLS |
4-5 |
|
|
Spain |
Purchases over DKK 725 |
DKK 75 |
GLS |
4-5 |
|
Austria |
DKK 155 |
GLS |
2-3 |